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Greetings!
Welcome to The Source, the e-newsletter from
Results
Through Training, Inc. Our goal is to provide
trainers
and
consultants with activities and tools they can
use in
their training sessions and adapt to their specific
training needs. Tell us what you think, what
you used,
and what you wish we would include in our next
newsletter. Send us a quick message at
staff@RTTWorks.com or visit our web site at
RTTWorks.com.
| Activity: In a Nutshell |
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This activity is ideal for writing or presentation skills
training. The goal is to help people pinpoint their
message for a presentation or document by imagining
that they must create a headline for their message.
Part 1: Select several short articles from a newspaper
or magazine. Avoid articles of a controversial nature
and remove the title of the article. Give each person
one article, assigning several people the same one.
Instruct participants to read the article and create a
headline for it. Allow 5 minutes.
Part 2: Instruct participants to select a personal
document they need to write or a topic for an
upcoming presentation. Instruct them to write about
their topic for 5 minutes, without worrying about
structure or grammar. The goal is to put down all the
information they might want to convey in their
document or presentation. You might want to warn
them to use good penmanship because someone else
will be reading their work.
Part 3: Divide class into pairs and have them trade
work. Instruct them to read their partners work and
develop a headline. Allow 5 minutes. Then have
partners share headlines and discuss. This will help
them better focus their writing and presentation on
what's really important to communicate.
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| Activity: That Reminds Me Of... |
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In this great world we live in, there are so many
different kinds of terrain. You have desert, canyons,
oceans, lakes, mountains, valleys, prairies, and more.
Here's an exercise that brings nature into the
classroom. The goal of the activity is to get people
talking about their team, department, or business unit
by comparing it to a specific view of nature.
Before training, select a number of photos of different
natural views. Have a wide variety, from desert to rain
forest, geysers to canyons, mountains to prairies, etc.
Prints should be 5x8 or larger.
During the meeting, post each picture on separate flip
chart, at the top center of the chart. Place flip charts
around the room. Instruct team members to choose a
picture that reminds them of their team and go to that
flip chart. When everyone has chosen a photo,
instruct them to discuss and record on the chart all the
similarities between their team and the photo they
selected. Allow 5 minutes. Then have teams share
their ideas.
You can use this activity to encourage communication
about team strengths and needs. It brings out
individual perceptions of the team and brings some of
the great outdoors into your session.
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| Activity: Our World |
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This activity helps teams and individuals analyze their
relationships with customers and suppliers. Begin by
creating a map of the group's world on a flip chart.
Draw a circle in the middle of the chart, labeled with
the group's name. Then build the map with the group,
adding lines and circles to represent the other groups
with whom they interact. The end result should be a
spoke and wheel drawing of the world of the group.
When the map is complete, have the group discuss and
rate the relationship they have (as a group) with each
customer/supplier spoke. Ask questions such
as: "What's working in our relationship with [group
A]?" Post answers on the chart. "What's not working
in our relationship with [group A]? Post answers on the
chart. "Overall, would you rate our relationship with
[group A] as positive (+), negative (-), or neutral (0)?"
Post answer on the chart. Continue in the same way
until all groups have been discussed and rated.
When the chart is complete for the group as a whole,
have each team member create a map of their personal
world (at work) on a piece of paper, following the same
process you did as a group. Begin with a circle in the
middle of the chart labeled with the individual's name.
Then add lines and circles to represent the other
individuals and groups with whom they interact. They
should have other team member names on their
personal map. Allow about 5 minutes to build individual
maps. Don't have them analyze the relationships at
this time. When the map is complete, have each
person share their map with someone to ensure that it's
complete. (3-4 minutes)
Finish by having individuals analyze the relationships on
their map, using the same process as the group (what's
working, not working, rating). Allow 10 minutes. You
may want to follow up this activity with a meeting
between each person and their manager to discuss
their personal world map and actions that can be taken
to strengthen critical relationships.
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| Decision Making Facilitation |
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We are currently working with a client to support a new
self-directed work team.
Given time and budget constraints, our strategy has
been to provide the team leader with weekly meeting
plans that he implements. Each plan addresses a
specific issue for the team and is designed for
implementation in less than 2 hours. One such meeting
plan was designed to how decisions will be made on the
team. I'll describe the process here and give you a link
to the actual plan we developed.
Preparation was required by all team members. They
were asked to track the decisions they made for a one
week period. A worksheet was provided for this
assignment, and they were instructed to bring the
completed worksheet to the meeting.
We began the meeting with a short introduction of why
decision making can cause team conflicts, especially
with self-directed work teams. Then the group
brainstormed the types of decisions they make on a
regular basis, using their prework notes. These types
of decisions were posted on a flip chart.
After all decisions were posted, we explained the
authority and involvement people can have in a
decision (boss makes decision, boss gets input and
then makes decision, team consensus with boss, team
makes decision without boss). We also discussed the
importance of involving stakeholders in the decision.
Then we had the manager go back to the list of
decisions they make and come to agreement with the
team about who should make the decision how/when
stakeholders should be involved.
This discussion plan works well with new teams. And
the manager said that the format of the documentation
was easy to use. Think about how you can enable
managers in your organization to take charge of their
team's development. Here's a link to our
documentation.
Decision Making Meeting Plan »
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| RTT Development Opportunities |
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INSTRUCTIONAL DESIGN TELECLASSES: If you are
interested in polishing your instructional design skills
but
not so interested in taking 3 days out of the office, join
us for the RTT Teleclass series on Instructional Design
beginning in September. Teleclasses are live, telephone
based training sessions that give you an opportunity to
learn in small doses with people from different
organizations. Our seven-session series includes
training on needs assessment, design, development,
trainer materials, measurement, and training project
management. Attend all seven sessions or just the
ones you need. Visit our web site and choose
Teleclasses from the menu for more information. Join
us to share ideas and develop great training for your
organization.
BIG APOLOGY: In last month's The Source newsletter
(July 2006), we had a link to two of our free resources,
Presentation Style Team Cards and Sample Course
Map. Unfortunately, the link we posted didn't work.
Don't worry - the guilty party has been terminated (just
kidding). Many of you were able
to find the documents by going to the Free Resources
page. For those of you who were not able to locate
the document, click on the Free Resources link in
the "Quick Links" section of this newsletter. This will
link you directly to our Free Resources web page. On
that page, choose "Trainer and Facilitator Tools."
There you will find the two documents, both dated
7.18.06.
We're sorry our mistake made this harder than it should
have been. Loyal readers know that's not our style.
And we will do our best to be sure it doesn't happen
again.
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